The sales conditions concern the purchase of perishable products, managed remotely through the website www.prezzemoloevitale.co.uk, managed by Prezzemolo and Vitale UK LTD VAT No. 05895360823.
The order sent by the customer has the value of a contract proposal and the customer himself explicitly states that he has complete knowledge and fully accepts these General Conditions of Sale:
The Customer can only purchase the products present in the electronic catalog of Prezzemolo & Vitale at the time of placing the order, described in detail and described in the relevant information sheets. It is understood that the image accompanying the description of a product may not be fully representative of its characteristics but differ in color and size. The publication of the products on the site constitutes an invitation to the customer to formulate a purchase contract proposal to Prezzemolo & Vitale. The correct reception of the Client’s proposal is confirmed by Prezzemolo & Vitale by an e-mail reply, sent to the e-mail address communicated by the Customer. This confirmation message will include an ‘Order Number’, to be used in any further communication with Prezzemolo & Vitale. The message re-proposes all the data entered by the Customer who undertakes to verify its correctness and to promptly communicate any corrections, according to the procedures described in this document. Each Purchase Contract stipulated between Prezzemolo & Vitale Group srl and the Customer must be considered concluded with the acceptance of the order by Prezzemolo & Vitale. Prezzemolo & Vitale has the right to accept or decline the order sent by the Customer, without the latter being able to advance rights of any kind in case of non-acceptance of the order. In case of non-acceptance of the Prezzemolo & Vitale order, it will promptly notify the Customer, at the addresses provided by the same, and return any amounts paid. Any right of the Customer to compensation for damages or compensation is excluded, as well as any contractual or extra-contractual liability for direct or indirect damage to persons and / or property caused by the non-acceptance, even partial, of an order.
The site highlights the products available for shipping. The Customer acknowledges that, due to the possible simultaneous access to the site by more than one user, the actual availability of individual products may vary considerably during the same day compared to the information provided on the site. Any discount codes can not be combined.
The order of non-perishable products will be processed as soon as possible, consistent with the availability of stock.
The Customer acknowledges that, due to the possible simultaneous access to the site by more than one user, the actual availability of individual products may vary considerably during the same day compared to the information provided on the site.
Unless otherwise communicated to the customer, delivery means street level.
In order to carry out the delivery of the ordered products, the presence of the Customer or of one of his representatives is always required in the same place indicated and on the day scheduled for delivery.
At the time of delivery of the products by the courier, the customer is required to check that the number of packages delivered corresponds to what is indicated in the transport document and that the packaging is intact, not damaged or otherwise altered.
Any damage to the packaging and / or products and / or mismatch in the number of packages must be immediately notified to the courier by the customer, who must declare, in writing, to the person responsible for delivering the products, which they are accepted with “Content verification reserve”.
RIGHT OF RETURN
The customer has the possibility to exercise the right of withdrawal, without any penalty and without specifying the reason, within 14 working days from receipt of order.
The products must be returned intact, inserted in their original packaging complete in all its parts and with adequate external packaging carefully sealed within 14 days from the communication of the withdrawal.
The transport costs for returns remain the responsibility of the customer, except in cases where the product does not conform to what was ordered or damaged.
For any information or problems concerning the points of these conditions of sale you can write to the following email address: email@example.com